Instacart has introduced a new feature where the customers can set a custom tip with each order and they are allowed to alter it up to three days after accounting for the user experience.
According to CNN, customers are abusing this feature for their advantage.
They have been baiting the workers with huge tips just to get their orders delivered faster and plunge it down to zero after it has been delivered.
A worker has claimed that their tip was $55 when the order was placed but it dropped to $0 afterwards just because toilet paper was not available in stocks.
Annaliisa Arambula, another Instacart worker, whose household depends on her income as her husband is unemployed and suffers from diabetes says, “I don’t pretend to be a hero, like a nurse in a hospital … but I literally am exposing myself (to coronavirus) and when I return home, exposing my own family to the possibility of transmitting this disease”.
It seems that people have become selfish and unethical due to this pandemic. They do not regard and appreciate how the workers risk their lives by doing their job.
As a solution, the workers have suggested a minimum of 10% mandatory for all orders.
Instacart works are complaining that people are baiting them with huge faketips… was originally published in ILLUMINATION on Medium, where people are continuing the conversation by highlighting and responding to this story.
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